Shipping and Returns

Shipping Policy: Our products are custom-made, with shipping times varying by destination and chosen method. We provide estimated delivery times but cannot guarantee exact dates.

Returns and Quality Guarantee: We aim for excellence. Unsatisfied customers can contact us within 30 days for a potential replacement or refund. Note, printing variations due to the chemical process are not considered defects.

Defective/Damaged Products: Report defective or damaged goods for a free replacement.

Lost Orders: Contact us within 30 days of the expected delivery date for lost orders to arrange a replacement.

Return Policy: Personalized items cannot be returned. For corrections, a new order is required.

Returned to Sender: For packages returned to sender, contact us to arrange a refund on the product price of a new order, covering only the new shipping cost.